Prerequisites IDN

Make sure you have met the following prerequisites before you use the Internationalised Domain Names (IDN) feature:

  • All incoming messages must have IDNs encoded in UTF-8.

    For Example: An MTA that sends messages to the email gateway must support IDNs and make sure the domains in the messages are in the UTF-8 format.

  • All outgoing messages must have IDNs encoded in UTF-8, and the destination server must accept and support IDNs accordingly.

    For Example: An MTA that accepts messages from the email gateway must support IDNs and domains encoded in the UTF-8 format.

  • In all applicable DNS records, IDNs must be configured using the Punycode format

    For Example: When you configure an MX record for an IDN, the domain in the DNS record must be in the Punycode format.