Internal Users Page

The Email > Reporting > Internal Users page provides information about the mail sent and received by your internal users per email address. A single user can have multiple email addresses. The email addresses are not combined in the report.

Use the Internal Users interactive report page to answer these types of questions:

  • Who is sending the most external email?
  • Who receives the most clean email?
  • Who receives the largest number of graymail messages?
  • Who receives the most spam?
  • Who is triggering which content filters?
  • Whose email is getting caught by content filters?
Details on the Email Reporting Internal Users Page

Section

Description

Time Range (drop-down list)

A drop-down list that can range from a day to 90 days or a custom range. For more information on time ranges and customizing this for your needs, see the Choosing a Time Range for Reports.

Top Users by Clean Incoming Messages

The top users by (by IP address or domain) of clean incoming messages sent in your organization.

Top Users by Clean Outgoing Messages

The top users (by IP address or domain) of clean outgoing messages sent in your organization.

User Mail Flow Details

The User Mail Flow Details interactive section breaks down the mail received and sent by each email address. You can sort the listing by clicking the column headers.

To view details for a user, click the user name in the Internal User column. For more information, see the Internal User Details Page.

If your access privileges allow you to view Message Tracking data: To view Message Tracking details for the Content Filter violations in this report, click a blue number link in the table.

From the Internal Users page you can also generate a PDF or export raw data to a CSV file. For information on printing or exporting a file, see the Understanding the Email Reporting Pages.

Note
You can generate a scheduled report for the Internal Users page. See the Scheduling Email Reports.