User Mail Summary

The User Mail Summary report page provides information about the mail sent and received by your internal users per email address. A single user can have multiple email addresses. The email addresses are not combined in the report.

You can use the User Mail Summary report page to view:

  • Who is sending the most external email?

  • Who receives the most clean email?

  • Who receives the largest number of graymail messages?

  • Who receives the most spam?

  • Who is triggering which content filters?

  • Whose email is getting caught by content filters?

To view the User Mail Summary report page on the Security Management appliance, select Email from the Product drop-down and choose Monitoring > User Mail Summary from the Reports drop-down. For more information, see Using the Interactive Report Pages.

To search for specific information within your data, see Searching and the Interactive Email Report Pages.

The following list explains the various sections on the User Mail Summary report page:

Details on the User Mail Summary Page

Section

Description

Time Range (drop-down list)

A drop-down list with options for choosing a time range to view. For more information, see Choosing a Time Range for Reports.

View Data For (drop-down list)

Choose an Email Security appliance for which you want to view the data, or choose All Email Appliances.

See also Viewing Reporting Data for an Appliance or Reporting Group.

Top Users by Clean Incoming Messages

The top users (by domain), of clean incoming messages received by your organization.

Top Users by Clean Outgoing Messages

The top users (by domain), of clean outgoing messages sent by your organization.

Top Users by Graymail

The top users (by domain), of graymail messages.

User Mail Flow Details

The User Mail Flow Details interactive table breaks down the mails received and sent by each email address. You can sort the listing by clicking the column headers.

For more information, see the User Mail Flow Details Table.

To view Message Tracking details for the messages that populate this report, click a blue number link in the table.

From the User Mail Summary report page you can export raw data to a CSV file. For information on printing or exporting a file, see the Exporting Reporting and Tracking Data.

Note

You can generate a scheduled report for the User Mail Summary page. See the Scheduling Email Reports.

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