Monitoring the Processing Queue
You can periodically check the processing queue percentages used for email and web reporting and tracking to determine whether your appliance is running at optimal capacity.
The processing queue stores centralized reporting and tracking files as they await processing by the Security Management appliance. Normally, the Security Management appliance receives batches of reporting and tracking files for processing. The percentage of reporting or tracking files in the processing queue typically fluctuates as the files are transmitted from managed appliances and processed by the Security Management appliance.
Note | Processing queue
percentages gauge the number of files in the queue. They do not take file size
into account. The percentages provide only a rough estimate of the Security
Management appliance’s processing load.
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Procedure
Step 1 | [New Web Interface Only] On the Security Management appliance, select Email from the Product drop-down and choose Service Status. |
Step 2 | On the Security Management appliance, choose Management Appliance > Centralized Services > System Status. |
Step 3 | In the Centralized Services section at the top of the page, look at the Processing Queue percentages for:
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Step 4 | If the processing queue usage percentages remain consistently high over several hours or days, then the system is running at or beyond capacity. In that case, consider removing some of the managed appliances from the Security Management appliance, installing additional Security Management appliances, or both. |