Exporting Message Service

You can view additional fields to perform analysis and investigation on related mails using the Export file option along with messages.

Procedure

Step 1

Choose Tracking > Messages.

Step 2

Select your criteria.

Step 3

Click Export.

You can view additional fields to perform analysis and investigation on related mails using the Export file option along with the message. The additional fields you can view include:

  • Message Size- The size of the message.

  • Attachment Details- The name of the files attached to the message.

  • Delivery Details- Delivery information, such as the number of messages from a particular domain that were bounced.

  • Source IP/FQDN- The IP address of the sender.

  • Sender Group- The sender group that received the message.

  • DKIM, SPF, or DMARC Status- Authentication method to verify if the email was actually sent by the owner.

  • URL List- Cisco Secure Email and Web Manager displays only 1024 characters of the URL.