Comparing Enabled Features

Verify that the features enabled on each Web Security appliance match the features enabled for the Configuration Master associated with that appliance.

Note
If multiple Web Security appliances with different features enabled are assigned to the same Configuration Master, you should publish to each appliance separately, and perform this check before each publish.

Procedure

Step 1

On the Security Management appliance, choose Web > Utilities > Web Appliance Status.

Step 2

Click the name of a Web Security appliance to which you will publish a Configuration Master.

Step 3

Scroll to the Security Services table.

Step 4

Verify that the Feature Keys for all enabled features are active and not expired.

Step 5

Compare the settings in the Services columns:

The Web Appliance Service column and the Is Service Displayed on Management Appliance? column should be consistent.

  • Enabled = Yes
  • Disabled and Not Configured = No or Disabled.
  • N/A = Not Applicable. For example, the option may not be configurable using a Configuration Master, but is listed so that you can see the Feature Key status.

Configuration mismatches will appear in red text.

What to do next

If the enabled/disabled settings for a feature do not match, do one of the following:

  • Change the relevant setting for the Configuration Master. See Enabling Features to Publish.
  • Enable or disable the feature on the Web Security Appliance. Some changes may impact multiple features. See the information about the relevant feature in the AsyncOS for Cisco Web Security Appliances User Guide.