Which User Groups Can Access Policy, Virus, and Outbreak Quarantines

When you allow administrative users to access a quarantine, the actions that they can perform depend on their user group:

• Users in the Administrators or Email Administrators groups can create, configure, delete, and centralize quarantines and can manage quarantined messages.
• Users in the Operators, Guests, Read-Only Operators, and Help Desk Users groups, as well as custom user roles with quarantine management privileges, can search for, view, and process messages in a quarantine, but cannot change the quarantine’s settings, create, delete, or centralize quarantines. You specify in each quarantine which of these users have access to that quarantine.
• Users in the Technicians group cannot access quarantines.

Access privileges for related features, such as Message Tracking and Data Loss Prevention, also affect the options and information that an administrative user sees on Quarantine pages. For example, if a user does not have access to Message Tracking, that user will not see message trackinginformation for quarantined messages.

Note: To allow custom user roles configured on the Security Management appliance to specify policy quarantines in filters and DLP message actions, see Configuring Centralized Quarantine Access for Custom User Roles.

End users do not have see or have access to policy, virus, and outbreak quarantines.