Getting Support for Virtual Appliances
If you file a support case for a Cisco content security virtual appliance, you must provide your Virtual License Number (VLN), your contract number, and your Product Identifier code (PID).
You can identify your PID based on the software licenses running on your virtual appliance, by referencing your purchase order, or from the following table:
|
Functionality |
PID |
Description |
|---|---|---|
|
All centralized web security functionality |
SMA-WMGT-LIC= |
— |
|
All centralized email security functionality |
SMA-EMGT-LIC= |