Remotely Resetting Appliance Power

If the appliance requires a hard reset, you can reboot the appliance chassis remotely using a third-party Intelligent Platform Management Interface (IPMI) tool.

Restrictions

  • Remote power cycling is available only on certain hardware.

    For specifics, seeEnabling Remote Power Cycling.

  • If you want be able to use this feature, you must enable it in advance.

    For details, seeEnabling Remote Power Cycling.

  • Only the following IPMI commands are supported:

    status, on, off, cycle, reset, diag, soft

    Issuing unsupported commands will produce an “insufficient privileges” error.

Before you begin

  • Obtain and set up a utility that can manage devices using IPMI version 2.0.
  • Understand how to use the supported IPMI commands. See the documentation for your IPMI tool.

Procedure

Step 1

Use IPMI to issue a supported power-cycling command to the IP address assigned to the Remote Power Cycle port, which you configured earlier, along with the required credentials.

For example, from a UNIX-type machine with IPMI support, you might issue the command:

ipmitool -I lan -H 192.0.2.1 -U remoteresetuser -P passphrase chassis power reset

where 192.0.2.1 is the IP address assigned to the Remote Power Cycle port and remoteresetuser and passphrase are the credentials that you entered while enabling this feature.

Step 2

Wait at least eleven minutes for the appliance to reboot.