About Time Spent

The Time Spent column in various tables represents the amount of time a user spent on a web page. For purposes of investigating a user, the time spent by the user on each URL category. When tracking a URL, the time spent by each user on that specific URL.

Once a transaction event is tagged as ‘viewed’, that is, a user goes to a particular URL, a ‘Time Spent’ value will start to be calculated and added as a field in the web reporting table.

To calculate the time spent, AsyncOS assigns each active user with 60 seconds of time for activity during a minute. At the end of the minute, the time spent by each user is evenly distributed among the different domains the user visited. For example, if a user goes to four different domains in an active minute, the user is considered to have spent 15 seconds at each domain.

For the purposes of the time spent value, considering the following notes:

• An active user is defined as a user name or IP address that sends HTTP traffic through the appliance and has gone to a website that AsyncOS considers to be a “page view.”
• AsyncOS defines a page view as an HTTP request initiated by the user, as opposed to a request initiated by the client application. AsyncOS uses a heuristic algorithm to make a best effort guess to identify user page views.

Units are displayed in Hours:Minutes format.