Designating an Alternate Appliance to Process Released Messages

Normally, when a message is released from a centralized quarantine, the Security Management appliance returns it for processing to the Email Security appliance that originally sent it to the centralized quarantine.

If the Email Security appliance that originated a message is not available, a different Email Security appliance can process and deliver released messages. You designate the appliance for this purpose.

Before you begin

  • Verify that the alternate appliance can process and deliver released messages as expected. For example, configurations for encryption and antivirus rescanning should match the same configurations on your primary appliances.

  • The alternate appliance must be fully configured for centralized policy, virus, and outbreak quarantines. Complete the steps in the table in Centralizing Policy, Virus, and Outbreak Quarantines for that appliance.

Procedure

Step 1

[New Web Interface Only] On the Security Management appliance, click to load the legacy web interface.

Step 2

Choose Management Appliance > Centralized Services > Security Appliances.

Step 3

Click the Specify Alternate Release Appliance button.

Step 4

Choose an Email Security appliance.

Step 5

Submit and commit your changes.

What to do next

Related Topics

Releasing Messages When an Email Security Appliance Is Unavailable