Configuring Administrative User Access to the Spam Quarantine

All users with administrator privileges can change spam quarantine settings and view and manage messages in the spam quarantine. You do not need to configure spam quarantine access for administrator users.

If you configure access to the spam quarantine for users with the following roles, they can view, release, and delete messages in the spam quarantine:

  • Email administrator
  • Operator
  • Read-only operator
  • Help desk user
  • Guest
  • Custom user roles that have spam quarantine privileges

These users cannot access spam quarantine settings.

Before you begin

Create users or custom user roles that have access to the spam quarantine. For more information, see information about Access to Quarantines for Custom User Role in Distributing Administrative Tasks

Procedure

Step 1

On the Security Management appliance , click Service Status and hover over the corresponding to Spam Quarantine and click Edit Spam Quarantine Settings.

Step 2

Click the toggle switch to enable Spam Quarantine.

Step 3

Click the link for the type of user to add: local, externally authenticated, or custom role.

If you have already added users or roles, click a username or role to view all eligible users or roles.

Step 4

Select the users or roles that you want to add.

Users with Administrator privileges , including Email Administrators, are not listed because they automatically have full access to the spam quarantine.

Step 5

Click OK.

Step 6

Click Submit.

What to do next

Related Topics

Configuring End-User Access to the Spam Quarantine