Viewing Messages in the Spam Quarantine

The message listing shows messages in the spam quarantine. You can select how many messages are shown at one time. You can sort the display by clicking on the column headings. Click the same column again to reverse the sorting.

Click the subject of a message to view the message, including the body and headers. The message is displayed in the Message Details page. The first 20K of the message is displayed. If the message is longer, it is truncated at 20K and you can download the message via the link at the bottom of the message.

From the Message Details page you can delete a message (select Delete) or select Release to release the message. Releasing a message causes it to be delivered.

To view additional details about the message, click the Message Tracking link.

Note the following:

• Viewing Messages with Attachments

  When viewing a message that includes an attachment, the body of the message is displayed, followed by a list of attachments.

  In the new web interface, if a message includes an attachment, you can view the details of the attachment in the Attachments section of the message.

• Viewing HTML Messages

  The spam quarantine attempts to render an approximation of HTML-based messages. Images are not displayed.

• Viewing Encoded Messages

  Base64-encoded messages are decoded and then displayed.